{"id":1949,"date":"2022-08-16T11:23:34","date_gmt":"2022-08-16T08:23:34","guid":{"rendered":"https:\/\/www.uniselplastik.com.tr\/test\/?page_id=1949"},"modified":"2025-03-11T15:09:45","modified_gmt":"2025-03-11T12:09:45","slug":"musteri-memnuniyeti-politikasi","status":"publish","type":"page","link":"https:\/\/www.uniselplastik.com.tr\/?page_id=1949","title":{"rendered":"M\u00fc\u015fteri Memnuniyeti Politikas\u0131"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1949\" class=\"elementor elementor-1949\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-15a2a221 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"15a2a221\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5f049e05\" data-id=\"5f049e05\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-15542adb elementor-widget elementor-widget-sidebar\" data-id=\"15542adb\" data-element_type=\"widget\" data-widget_type=\"sidebar.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"nav_menu-1\" class=\"widget-odd widget-last widget-first widget-1 menu-style1 widget widget_nav_menu\"><h3 class=\"widget-title\">Kurumsal<\/h3><div class=\"menu-kurumsal-container\"><ul id=\"menu-kurumsal\" class=\"menu\"><li id=\"menu-item-2087\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2087\"><a href=\"https:\/\/www.uniselplastik.com.tr\/?page_id=119\">Hakk\u0131m\u0131zda<\/a><\/li>\n<li id=\"menu-item-2090\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2090\"><a href=\"https:\/\/www.uniselplastik.com.tr\/?page_id=2066\">Vizyon Misyon<\/a><\/li>\n<li id=\"menu-item-2085\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2085\"><a href=\"https:\/\/www.uniselplastik.com.tr\/?page_id=2053\">Ayd\u0131nlatma Metni<\/a><\/li>\n<li id=\"menu-item-2089\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2089\"><a href=\"https:\/\/www.uniselplastik.com.tr\/?page_id=1949\">M\u00fc\u015fteri Memnuniyeti Politikas\u0131<\/a><\/li>\n<li id=\"menu-item-2088\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2088\"><a href=\"https:\/\/www.uniselplastik.com.tr\/?page_id=2043\">Kalite Politikam\u0131z<\/a><\/li>\n<li id=\"menu-item-2086\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2086\"><a href=\"https:\/\/www.uniselplastik.com.tr\/?page_id=2032\">\u00c7evre Politikas\u0131<\/a><\/li>\n<\/ul><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fc11365 elementor-widget elementor-widget-call-to-action\" data-id=\"2fc11365\" data-element_type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e83dbe1 elementor-widget elementor-widget-call-to-action\" data-id=\"6e83dbe1\" data-element_type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-18c4f42c\" data-id=\"18c4f42c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63df756 elementor-widget elementor-widget-jw-headline\" data-id=\"63df756\" data-element_type=\"widget\" data-widget_type=\"jw-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"jw-headline jw-headline--direction-vertical\"><span class=\"jw-headline__part jw-headline__first\"><span class=\"jw-headline__label\">MEMNUN\u0130YET<\/span><\/span><span class=\"jw-headline__part jw-headline__second\"><span class=\"jw-headline__label\">M\u00fc\u015fteri Memnuniyeti Politikas\u0131<\/span><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b488cda elementor-widget elementor-widget-text-editor\" data-id=\"5b488cda\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u015eirketimiz m\u00fc\u015fteri mutlulu\u011funu kendisine s\u00fcrekli hedef olarak se\u00e7mi\u015ftir. M\u00fc\u015fteri de\u011fer ve davran\u0131\u015flar\u0131ndaki de\u011fi\u015fiklikleri her zaman sistematik olarak takip ederek, m\u00fc\u015fterilerimizin \u015firketimizden ve hizmetlerimizden neler bekledi\u011fini belirlemek ve bu beklentilerini ko\u015fulsuz yerine getirmek ana i\u015f hedefimizdir.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 M\u00fc\u015fterilerimizin \u015fikayet, talep, ba\u015fvuru ve \u00f6nerilerini \u015eirketimize kolayl\u0131kla ve \u00fccretsiz iletebildi\u011fini,<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 M\u00fc\u015fterilerimize en do\u011fru y\u00f6ntemlerle ve \u201c0\u201d hata ile hizmet sunarak % 100 m\u00fc\u015fteri memnuniyetinin sa\u011fland\u0131\u011f\u0131, \u015eikayetin olu\u015fmadan ilk seferinde do\u011fru hizmetin verildi\u011fini,<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u015eirketimize ula\u015fan \u015fikayetlerin \u015feffaf, objektif, adil ve gizlilikle ele al\u0131nd\u0131\u011f\u0131n\u0131,<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Kendimizi m\u00fc\u015fterinin yerine koyarak, empatik yakla\u015f\u0131m ile hizmetlerimizin verildi\u011fini,<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 M\u00fc\u015fteri memnuniyetinin temelinde \u00e7al\u0131\u015fanlar\u0131m\u0131z\u0131n oldu\u011fu, ayn\u0131 \u015fikayetin tekrar olu\u015fmamas\u0131 i\u00e7in gerekli d\u00fczeltici ve \u00f6nleyici faaliyetlerin ger\u00e7ekle\u015ftirildi\u011fini,<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Teknolojiyi yak\u0131ndan takip ederek m\u00fc\u015fteri ihtiya\u00e7lar\u0131na yenilik\u00e7i \u00e7\u00f6z\u00fcmlerin sa\u011fland\u0131\u011f\u0131n\u0131,<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 M\u00fc\u015fterilerimize sunulan hizmetlerde en h\u0131zl\u0131 reaksiyon s\u00fcresinin sunuldu\u011funu,<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u015eikayetlerin yasal \u015fartlar, kanunlara, y\u00f6netmeliklere uygun, Unisel Plastik Tic. Ltd. \u015eti. Toplulu\u011fu\u00a0 geleneklerine ba\u011fl\u0131 ve <em>\u201cY\u0131llarca Beraber\u201d<\/em>\u00a0ilkesi kapsam\u0131nda \u00e7\u00f6z\u00fcmlerinin sa\u011fland\u0131\u011f\u0131n\u0131,<\/p><p>M\u00fc\u015fteri Memnuniyeti Y\u00f6netim Sistemimiz \u015fartlar\u0131na uygun olarak \u015firketimizin t\u00fcm m\u00fc\u015fterileri, \u00e7al\u0131\u015fanlar\u0131 ve di\u011fer payda\u015flar\u0131na taahh\u00fct eder, kamuoyu ile payla\u015fmay\u0131 bir g\u00f6rev biliriz.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-8be16f0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8be16f0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-6e9477c\" data-id=\"6e9477c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ae9cf5 elementor-widget elementor-widget-counter\" data-id=\"4ae9cf5\" data-element_type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Y\u0131ll\u0131k Uzmanla\u015fm\u0131\u015f Deneyim<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"35\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-04306ec\" data-id=\"04306ec\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e793e59 elementor-widget elementor-widget-counter\" data-id=\"e793e59\" data-element_type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">\u00dclkeye \u0130hracat<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"105\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-7c50c53\" data-id=\"7c50c53\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b46cbc5 elementor-widget elementor-widget-counter\" data-id=\"b46cbc5\" data-element_type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Sat\u0131\u015f A\u011f\u0131<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"1000\" data-from-value=\"0\" data-delimiter=\".\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">+<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>MEMNUN\u0130YETM\u00fc\u015fteri Memnuniyeti Politikas\u0131 \u015eirketimiz m\u00fc\u015fteri mutlulu\u011funu kendisine s\u00fcrekli hedef olarak se\u00e7mi\u015ftir. M\u00fc\u015fteri de\u011fer ve davran\u0131\u015flar\u0131ndaki de\u011fi\u015fiklikleri her zaman sistematik olarak takip ederek, m\u00fc\u015fterilerimizin \u015firketimizden ve hizmetlerimizden neler bekledi\u011fini belirlemek ve bu beklentilerini ko\u015fulsuz yerine getirmek ana i\u015f hedefimizdir. \u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 M\u00fc\u015fterilerimizin \u015fikayet, talep, ba\u015fvuru ve \u00f6nerilerini \u015eirketimize kolayl\u0131kla ve \u00fccretsiz iletebildi\u011fini, \u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 M\u00fc\u015fterilerimize en do\u011fru y\u00f6ntemlerle [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2825,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_joinchat":[],"footnotes":""},"class_list":["post-1949","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.7 (Yoast SEO v25.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>M\u00fc\u015fteri Memnuniyeti Politikas\u0131 - Unisel Plastik Sanayi Tic. 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